How Do Crm Systems Help Firms Achieve Customer Intimacy

With the help of database technology CRM can track a businesss customers as individuals even if they number in the millions. CRM is a huge commitment and often requires a 180-degree turnaround for marketers who spent the last half of the twentieth century developing and implementing mass-marketing ef- forts.

Composed By Duong To Dung Feb Ppt Download

Although mass marketing will.

. B CRM to maintain easily accessible customer records to minimize the time spent looking for client data C KMS for minimizing redundant work on similar clients D marketing system for improving sales levels E TPS to help manage all daily activities and transactions.

Composed By Duong To Dung Feb Ppt Download

How Do Customer Relationship Management Systems Help Firms Achieve Customer Intimacy Hkt Consultant

How Do Customer Relationship Management Systems Help Firms Achieve Customer Intimacy Hkt Consultant